Before the funeral

Planning your loved one's funeral

Your funeral director will arrange everything for you to ensure your loved one’s funeral runs smoothly. This means you have time to focus on more important things, like spending time with family and friends and looking after yourself. We can also arrange for you to meet with clergy or the celebrant, so you can share stories and help them create a highly personalised funeral service.

By having a look at our planning guide, you’ll be able to think about some options and provide a few details before we meet.

We also offer a free guide to planning and selecting music, poetry and readings, which includes ideas for a beautiful and meaningful funeral. Ask your funeral director for a copy.

Spending time with your loved one

Once your loved one has come into our care, you’re welcome to spend time with them. For some people, this is an important way to grieve and help them come to terms with their loss. For others, it can be a chance to express some of their emotions and feelings. Or it can simply be a time of final farewell.

Spending time with someone who has died can be important for children and teenagers too. Seeing the deceased can help them to understand death better, making it easier for them to cope with the sometimes scary idea of burial or cremation. We have private viewing rooms available to you at all of our branches. You’re also able to have your loved one taken home to spend the last few days prior to the funeral in their own surroundings.